L'équipe

Biography

Teresa Nehra is a learning and development professional with over 20 years experience in a variety of corporate education roles. Teresa has a BA in Spanish from the University of Michigan where she also obtained her teaching credentials.

Teresa’s career began in Belgium in 1988 working as a technical writer for Philips Coordination Centre. In 1990, she moved to European Payment Systems Services in a similar function and also to run the new Technical Training team. In 1994, as a manager in the Europay Academy, Teresa managed relations with customer banks across Europe. In addition to managing Academy faculty, she also created programs and delivered throughout Europe. Teresa has experience working in many European countries, delivering in English with interpreters and has delivered programs in both French and Spanish. In 2002, Teresa created and developed the L&D function at MasterCard Europe from a supplier manager to a business partner. She became experienced in numerous programs and has many certifications/accreditations such as: MBTI® (Myers-Briggs Type Indicator), DiSC® Personal Profile System and Situational Leadership® II.

Teresa has experience managing a team, as a matrix manager, managing remotely and cross-culturally. This allows for many practical examples during interventions.

Since 2005, Teresa has been coaching individuals at a variety of levels on specific development areas and career challenges. Her credentials give her a vast scope of content from which to call upon during coaching interventions. Teresa completed an ICF accredited coaching certification program in 2008.

Teresa’s customers appreciate her empathy and listening skills, which contribute to her honest feedback during interventions. Teresa is a realistic optimist with energy and patience. Her breadth of expertise allows her to integrate a variety of practical examples into interventions Teresa is a strong believer in role-modeling and leading by example.

Some remarkable performances

• Developed and delivered a series of management programs including: Managerial Coaching, Performance Management and Effective Feedback.
• Actively supported two mergers by delivering (and customizing when needed) change management and cultural awareness programs.
• Creation and delivery of team specific solutions to address challenges such as: clarifying objectives and improving interpersonal communications.
• Coaching managers to take themselves and their teams to the next level.
• Coaching individuals on specific development areas and career challenges.
  
  

Training experience

Teresa has experience in different industries

Financial Services
Euroclear Bank, European Payment Systems Services, Eurocard International, Europay International, MasterCard Europe

Manufacturing & Distribution
Glaverbel, CG Power Systems

Food Industry and Retail
Mars, Wrigley’s

Automotive
D’Ieteren

Insurance
Mondial Assistance

Testimonials